Digital service only. SalesGPT.work is a self-serve B2B SaaS platform. Mandatory consumer rights may apply depending on your jurisdiction.
0. Quick Summary
- 14-day refund for first-time subscriptions only.
- Renewals and credits are generally non-refundable.
- Cancel anytime; access continues until billing period end.
- Chargebacks may suspend access while investigated.
1. Scope
This policy applies to subscriptions, add-ons, credits, top-ups, and usage-based charges processed via authorized payment providers such as Paddle or Stripe.
2. Trials & Plan Changes
- You may cancel a trial before it ends to avoid charges.
- Upgrades or downgrades may take effect immediately or at the next billing cycle.
3. Cancellation Process
- Cancel via your dashboard account settings.
- Or email admin@salesgpt.work from your registered address.
- Cancellation stops renewal; access continues until period end.
4. Refund Policy (14-Day Guarantee)
- Available only for first-time subscription purchases.
- Request within 14 days of payment date.
- Renewals are non-refundable unless required by law.
5. Credits / Top-ups / Usage Charges
Purchased credits and top-ups are non-refundable except where required by law or charged in error.
6. Annual Plans & Early Termination
Annual plans are billed upfront. Early cancellation stops future renewals, but access continues through the paid period.
7. Chargebacks & Payment Disputes
Contact support before initiating a chargeback. Chargebacks may suspend access while under investigation.
8. Taxes, Fees & Currency
Applicable taxes and processor fees may apply and are generally non-refundable.
8A. Auto-Renewal & Subscription Terms
Subscriptions renew automatically unless canceled prior to the renewal date.
9. Data Handling Upon Refund or Cancellation
- Export data before refund approval.
- Refunds may terminate access immediately.
- Data may be deleted within statutory retention timelines.
10. Service Access & Grace Periods
- Access continues until the paid period ends.
- Failed payments may trigger retries and suspension.
11. Jurisdiction-Specific Terms
Mandatory consumer protection laws may apply depending on your location.
12. Special Circumstances
Service outages or billing errors may be handled on a case-by-case basis.
13. Enterprise & Custom Contracts
Enterprise agreements may override this policy where explicitly stated.
14. Promotional Offers & Discounts
Refunds apply only to the amount actually paid; vouchers are non-refundable.
15. How to Contact Us
Email: admin@salesgpt.work
16. Governing Law & Dispute Resolution
Governed by the laws of India, with courts at Ajmer, Rajasthan having exclusive jurisdiction for non-data-protection disputes.
17. Policy Updates
Continued use after updates constitutes acceptance.